Refund Policy

At Eilish Rose Brow, we want you to be completely satisfied with your purchase. If your product arrives damaged, we are happy to offer a refund.

To qualify for a refund, please follow these steps:

  1. Inspect the Product: Upon receiving your order, carefully check the product for any damage.
  2. Provide Proof: If the product is damaged, please take clear photos of the damaged item and packaging.
  3. Contact Us: Reach out to our customer service team at contact@eilishrose.com within 7 days of receiving the damaged product. Include your order number, a description of the damage, and the photos as proof.
  4. Refund Process: Once we receive your proof of damage, we will process your refund within 5-7 business days.

Please note: Refunds will only be issued if the product is damaged upon arrival. We are unable to process refunds for any damage that occurs after the product has been opened or used.

Thank you for shopping with us, and we are committed to ensuring your satisfaction with every purchase!

 

Simple beauty. Thoughtfully created. Effortlessly yours.

After 15 years working in the beauty industry, I’ve come to understand that beauty doesn’t need to be complicated. In fact, the most effective routines are often the simplest ones.

Eilish Rose was created from a desire to develop solution-based beauty products that solve simple, everyday beauty concerns — thoughtfully formulated, easy to use and designed to make a real difference.

I believe beauty should enhance what you already have, not hide it. It should fit effortlessly into your life, giving you those little moments of confidence without a complicated routine or an overflowing bathroom cabinet.

Every Eilish Rose product is created with this philosophy at its heart: clean, simple and effective beauty that works.

My vision is to create products for every woman, at every age and every stage of life. Because effortless beauty shouldn’t have an age, a type or a season. It should be about feeling comfortable in your own skin and having simple, beautiful solutions that help you feel your best every day.

Eilish Rose is beauty made simple — considered products, uncomplicated routines and effortless results.

Beauty, simply.

Eilish Rose x